Shipping & Returns

Shipping

I understand you are excited to receive your order, and so am I! However, I do ask you to allow 1-3 business days upon confirmation of payment, to process your order and prepare it for shipping.

Below are some APPROXIMATE delivery times:
Bulgaria: 1-2 Business Days from shipping date
EU: 7-14 Business Days from shipping date
USA & Canada: 7-14 Business Days from shipping date
Rest of the World: 3-4 weeks from shipping date

Once your item is posted you will receive a copy of your tracking number. Shipping for Domestic orders is free. All International orders have a €10,00 flat shipping rate.

Customs taxes, duties or import charges are the responsibility of the customer to be paid. I do not cover any additional charges or costs for the final delivery of the package to your destination or country. Please note these charges (if any) differ based on country laws and policies and I cannot estimate the amounts.

Please note I will not be held responsible for delays in packages that may occur due to weather, incorrect address information or carrier related issues which are out of my control. I will do my best to resolve each issue in regards to claims or lost packages to the best of my ability. Should your package not show up, please contact me at: info@damnpineleathergoods.com with your order number.

 

Returns & Exchanges

My aim is to create quality leather goods that you will enjoy for many years to come. If you are unhappy with any Ready to Ship item, due to material or construction reasons, I will gladly accept returns for refund, exchange or store credit up to 14 days after delivery. Returns will not be accepted if requested over 14 days past the delivery date noted on the order tracking. Refunds, exchanges or store credit will be provided once the item has been received. Failure to provide the item back in its original Damn Pine Leather Goods branded packaging will result in a repackaging fee of €6. The items must be unscratched and undamaged. Any return shipping fees are responsibility of the customer.

To begin a return for refund, exchange or store credit, please contact me at: info@damnpineleathergoods.com with your order number. Eligible refunds will be processed back to the original payment method within 3-7 business days of the product being inspected and approved.

I do not accept returns on custom orders. The rare case of any thread abrasions are covered by a free restitching policy.